Google Analytics 4: From Chaos to Better Data
In July 2023, Universal Analytics (UA) stopped processing new data. A year later, all UA properties will be fully retired, marking the end of an era for Google’s classic web‑analytics platform. To replace UA, Google launched Google Analytics 4 (GA4)—a next‑generation analytics solution built for an event‑driven, privacy‑focused digital world. In this article, we’ll explore what GA4 is, why it was created, how it differs from UA and how to get the most out of it.

Why GA4?
Google Analytics 4 was born out of the need to adapt measurement to modern user behavior. With people moving seamlessly between devices and stricter privacy regulations limiting traditional tracking, UA’s session‑based model was no longer sufficient. GA4 is designed for the “app + web” era, allowing businesses to collect data from websites and mobile apps in a single property. GA4 uses an event‑based data model, includes built‑in privacy controls (e.g., cookieless measurement and automatic IP anonymization) and leverages machine learning for predictive insights.
Key Reasons for the Transition
- Unified Data Streams: GA4 can collect data from websites and apps in the same property, offering a holistic view of the customer journey across devices.
- Event‑Based Tracking: Every user interaction is an event. Unlike UA’s multiple hit types (pageviews, transactions, social), GA4 treats all interactions as events with customizable parameters, giving more flexibility in measurement.
- Privacy & Compliance: GA4 includes privacy controls such as cookieless measurement and automatic IP anonymization. By default, GA4 data retention is limited to 2 or 14 months, reflecting a privacy‑centric approach.
- Predictive Analytics: Built‑in machine‑learning models estimate future outcomes (e.g., purchase probability) without requiring complex setup.
- Integration with Google Ads & Other Platforms: GA4 integrates directly with advertising platforms, enabling better attribution and smarter bidding decisions.
How GA4 Differs from Universal Analytics
GA4 is not a simple iteration of UA; it is a fundamentally different product. Here are some of the most notable differences.
Event‑Based Data Model vs. Session‑Based
UA’s measurement model revolved around sessions (a set of interactions within a time window) and different hit types. GA4, however, records everything as an event with up to 25 custom parameters. For example, a pageview is just another event with parameters such as page title and URL. This shift gives analysts more freedom to define and categorize interactions and reduces reliance on cookie‑based sessions.
Engagement Rate vs. Bounce Rate
UA tracked bounce rate—the percentage of single‑page sessions with no interaction. GA4 replaces bounce rate with engagement rate, which measures the proportion of engaged sessions (sessions that last at least 10 seconds, have a conversion event or include at least 2 pageviews). This metric focuses on meaningful engagement rather than penalizing quick visits.
Privacy Enhancements
In UA, anonymizing IP addresses required manual configuration. GA4 anonymizes IP addresses by default. GA4’s data retention defaults to 14 months (or 2 months), whereas UA could store data for up to 50 months. This ensures personal data isn’t held indefinitely and reflects evolving privacy expectations.
Cross‑Device & Cross‑Platform Tracking
GA4’s data streams replace UA’s multiple views. You can create separate streams for your website, iOS app and Android app, then combine them into unified reports. GA4’s event‑based model and integration with Google Signals allow more accurate cross‑device reporting.
Automatic Event & Enhanced Measurement
GA4 automatically captures basic events such as page_view, session_start, scroll, file_download and video_start without custom code. Enhanced Measurement can track interactions like site search and outbound clicks. GA4 also offers Explorations, an advanced analysis tool previously available only to GA360 customers, allowing you to build custom reports and perform ad‑hoc analysis.
New IDs & Property Structure
GA4 uses Measurement IDs (e.g., G-XXXXXXX) instead of the UA UA-XXXXXXX-X tracking IDs. There are no “views” in GA4; data is organized into streams. Custom dimensions and metrics are defined based on event parameters (with limits of 50 event-scoped and 25 user-scoped dimensions for standard GA4 properties).
Machine‑Learning & Data Modeling
GA4 addresses data gaps caused by cookie restrictions and ad blockers through modeling. Conversion modeling and behavioral modeling estimate data when direct observation isn’t possible. Predictive metrics, such as purchase probability, help identify high‑value users and optimize campaigns.
Key Features & Benefits of GA4
- Explorations & Custom Reports: GA4’s Explorations feature (previously “Advanced Analysis”) allows you to build custom reports with various visualization types. You can perform free‑form, funnel and path analyses to explore user journeys and answer ad‑hoc questions.
- Ad‑Hoc Funnels: Unlike UA’s static funnels, GA4 lets you build and adjust funnels retroactively on existing data, making it easier to optimize conversion paths.
- BigQuery Integration for Everyone: GA4 allows all users—not just paying GA360 customers—to export raw event data to BigQuery for custom analysis and long‑term storage. This is critical because GA4’s data retention is limited. Exporting to BigQuery preserves historical data.
- Predictive Metrics & Data‑Driven Attribution: GA4 includes predictive metrics (e.g., purchase and churn probability) and data‑driven attribution models that assign credit to marketing touchpoints based on actual data rather than predefined rules.
- Enhanced Privacy Controls: GA4 offers controls for cookieless measurement and automatically anonymizes IP addresses. It also includes consent mode support, allowing measurement to adapt based on user consent.
- Improved Cross‑Channel Attribution: Because GA4 collects data from both apps and websites, it provides more accurate customer journey and attribution insights across devices. Direct integrations with advertising platforms make it easier to optimize ads based on user actions.
Migrating to GA4: Best Practices
Google has officially sunset Universal Analytics. If you haven’t already, now is the time to migrate. Here’s how to get started:
- Create a GA4 Property: In your Google Analytics account, create a new GA4 property or use the GA4 Setup Assistant. Add data streams for each platform (web, iOS, Android).
- Run GA4 and UA in Parallel: Until UA access is completely removed (July 1, 2024 for standard properties and July 1, 2024 for GA 360), run GA4 alongside UA to ensure continuity and to compare metrics.
- Map UA Goals to GA4 Conversions: GA4 treats all events as conversions once you mark them as such. Review your existing UA goals and replicate them in GA4, making sure to account for new event names and parameters.
- Update Tagging: Use Google Tag Manager or gtag.js to implement GA4 event tags. Use the new measurement ID (beginning with G-) and configure Enhanced Measurement if needed.
- Export Historical Data: Because GA4 data retention is limited, export your UA data (e.g., via BigQuery, Google Sheets or a data warehouse) before UA access disappears.
- Train Your Team: GA4’s interface and reporting are different. Invest time in learning the new system. Google offers free training courses and certification.
Tips for Maximizing GA4
- Customize Event Parameters: GA4’s flexibility shines when you define your own events and parameters. This allows you to capture context that matters most to your business (e.g., product category, user status).
- Use Explorations: Build custom funnel and path explorations to identify drop-off points and optimize user journeys.
- Leverage Predictive Metrics: Use purchase probability and churn probability to create audiences for remarketing and retention campaigns.
- Adjust Data Retention Settings: Within GA4 property settings, choose 14‑month retention if you need year-over-year comparisons (2 months is the default).
- Integrate with BigQuery and Google Ads: For advanced analysis, link GA4 to BigQuery. Also, link your GA4 property to Google Ads to share conversion data and create audiences.
Conclusion
Google Analytics 4 is more than a replacement for Universal Analytics—it’s a reimagined analytics platform designed for a multi‑device, privacy‑centric world. Its event‑based model, machine learning capabilities, built‑in privacy controls and cross-platform tracking provide businesses with richer insights and better data. While the shift from UA to GA4 may feel chaotic at first, embracing GA4 will set you up for the future of digital measurement. Start exploring GA4 today to unlock deeper understanding of your audience and make data‑driven decisions that drive growth.
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